It's quick and simple to upgrade, modify or cancel your ChiDesk subscription. Follow the below instructions to get assistance from our team.
Upgrading your account
If you need to add additional employees above what your current subscription plan offers you can simply send us an email to support@chidesk.com and a member of our team will make the adjustment for you. If you're upgrading at the beginning of the month (after your billing has already taken place) we'll add the additional fee to your next invoice, or you can settle it immediately.
Modifying your payment details
If your credit card details have changed, or you'd like to adjust your method of payment, please send us an email to support@chidesk.com and one of our staff will assist you.
Cancelling your account
We don't believe in locking you into long-term contracts. If our platform is not working for you, or you have any other reason you need to cancel, we just require a 1 month notice period. Please drop us an email to support@chidesk.com with your cancellation request, and please let us know why you need to cancel.