If you have forgotten your users password you can use the Forgot Password function to reset your password.
- On the ChiDesk login screen click the Forgot Password link.
- Enter the email address for your User account.
- Click OK.
- An email with a link to reset your password will be sent to your email address.
- Please allow a few minutes for the email to arrive, and make sure you check your Junk email folder in case it is directed there by your email provider.
- Once you have the email, follow the instructions in the email to reset your password.
- NB. If you submit a second reset request, the link in the first email will immediately become invalid. You will need to wait for the second email to arrive and use this one in order to process the reset.